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Terms and Conditions

Last updated: February 23, 2026

1. Agreement to Terms

By accessing or using the services of neoBrillia Inc. ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services

neoBrillia Inc. provides software development, software product development, and build team outsourcing services. Our services include but are not limited to:

  • Web application development and design
  • Mobile application development
  • Custom software product development
  • Embedded engineering teams and dedicated development resources
  • Software consulting and technical advisory services
  • Product maintenance and support

3. Service Agreements

Specific terms, deliverables, timelines, and pricing for each project will be outlined in separate service agreements, statements of work (SOW), or contracts. These documents will supplement these Terms and Conditions and take precedence in case of conflict.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate, complete, and timely information necessary for project execution
  • Respond promptly to requests for feedback, approvals, and decisions
  • Make timely payments as specified in your service agreement
  • Respect intellectual property rights and confidentiality obligations
  • Comply with all applicable laws and regulations

5. Intellectual Property

5.1 Client-Owned Work Product

Unless otherwise specified in your service agreement, all work product, code, designs, and deliverables created specifically for your project will be owned by you upon full payment.

5.2 Pre-Existing Materials

We retain ownership of our pre-existing tools, frameworks, libraries, methodologies, and general knowledge. We grant you a license to use these materials solely in connection with your project deliverables.

5.3 Open Source Components

Projects may incorporate open-source software components subject to their respective licenses. We will inform you of any significant open-source dependencies.

6. Payment Terms

Payment terms, including amounts, schedules, and methods, will be specified in your service agreement. Generally:

  • Invoices are due within the timeframe specified in your agreement (typically 15-30 days)
  • Late payments may incur interest charges or result in service suspension
  • All fees are non-refundable unless otherwise stated
  • You are responsible for any applicable taxes

7. Confidentiality

Both parties agree to maintain confidentiality of proprietary and confidential information shared during the course of our engagement. This obligation survives termination of the service agreement.

8. Warranties and Disclaimers

8.1 Service Warranties

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards.

8.2 Disclaimers

EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of our services in violation of these terms
  • Your breach of any service agreement
  • Your violation of any third-party rights
  • Content or materials you provide to us

11. Termination

Either party may terminate a service agreement in accordance with its terms. Upon termination:

  • You remain responsible for payment of all services rendered up to the termination date
  • We will deliver work product completed up to the termination date
  • Confidentiality obligations continue to apply

12. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, or government actions.

13. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration or courts as specified in your service agreement, subject to applicable law.

14. Modifications

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated to existing clients. Continued use of our services after modifications constitutes acceptance of the updated terms.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction specified in your service agreement, without regard to conflict of law principles.

16. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms and Conditions, together with your specific service agreement, constitute the entire agreement between you and neoBrillia Inc. regarding our services.

18. Contact Information

For questions about these Terms and Conditions, please contact us: